Aveda facials focus on restoring balance to the five elements holistically, by engaging all five senses through our pure aromas, plant-based products, nurturing high-touch treatments and unique sensory experiences.
Aveda merges the science of performance-driven, plant-based skin and body care products with the art of high-touch experience to offer you a customised spa treatment based on your specific skin and body’s needs. All our wellness treatments include a thorough Elemental Nature consultation to create a holistic facial, body treatment or massage therapy that is designed just for you.
Let our talented team help bring balance to mind and body with our truly holistic massage and body treatments. Specialising in Reflexology, Chakra and Marma balancing, and Sports and Remedial massage, we fully customise each experience with pure essential oils and advanced techniques to address your stress, tension and energy imbalances.
Leave the Retreat feeling truly gorgeous with our exceptional beauty services. We use the highest quality beauty brands and the latest advanced techniques all provided by our skilled and experienced therapists. Experience our relaxing waxing services, eyebrow and lash tinting and enhancements, luxury mani and pedi experiences, advanced tanning techniques.
The Retreat Whickham, was founded in May 2016, with the mission to provide the highest quality beauty experiences, natural products and holistic treatments in the beautiful setting of Whickham village.
Covid Screening Questions and guidance.
Have you had the recent onset of a new continuous cough?
Do you have a high temperature?
Have you noticed a loss, or change in, normal sense of taste or smell?
If you have had any of these symptoms, however mild, you should stay at home and reschedule your appointment.
We encourage you to walk/cycle or if this is not possible, drive to your appointment, and avoid public transport if possible
Please adhere to social distancing guidelines if possible, in an emergency you will not have to adhere to these
We encourage you to use contactless payment if possible, we encourage you to book online as often as possible
We will provide you with a mask for your appointment, and
you will be asked to wash or sanitise your hands before and after your appointment
There will unfortunately be a slight price increase (£2) to help cover PPE and increased booking times costs
We will be unable to provide hot drinks for the time being, our lovely fruit water will be available in biodegradable disposable cups
Please wait outside or in your car for your appointment, your therapist will call you in when she is ready for you. The waiting area will only be available in inclement weather, until we are told it is safe to use these areas
Please do your best to be on time for your appointment, to avoid clients appointment times overlapping
You must arrive alone for your appointment, we can not accommodate children or friends and family at the moment
Be assured that we have completed all necessary risk assessments and have put into place systems which which greatly minimise your risk of being exposed to COVID-19, which will be followed by all staff members. These include enhanced cleaning and hygiene systems, reduced numbers of therapists working each day, opening hours being extended, and client appointments being lengthened and staggered to avoid unnecessary contact with others.
If you have any concerns, please do not hesitate to contact us before your appointment, we look forward to
seeing you again!!!